What age residents does the home accommodate?

The home caters for adults aged 50 and older and specialises in dementia care.

What is it like to live at Rose Lodge?

If you were to ask 10 residents that question, you would get 10 different answers. We think of ourselves as an active and social home for people living with dementia, and we give every resident as much freedom and independence as possible to live meaningful lives, and we help them to explore the opportunities for activity, relaxation, and making new friends with fellow residents and carers.

How many rooms does the home have?

The home has 24 rooms, 2 of which are double rooms that can be occupied by a couple.

Is my pet allowed in the home?

Yes in principle, it will depend on the pet and impact on other residents. At this time, one of our residents looks after their own cat. We also have a number of 'home animals' - One cat, two chickens, 2 bunny rabbits, and a budgie.

Can I bring my own furniture, telephone and TV into my room?

Yes, if fact we actively encourage you to bring your own treasured person items, mementoes and small pieces of furniture. And we will decorate your bedroom in your favourite colour scheme. We want you to feel at home and for you to be comfortable, surrounded by your personal belongings and memories.

How does the home deal with the challenges of dementia?

Our core belief is that people living with dementia can be happy when they are supported to live meaningful lives. The home has an experienced and well-trained care team and our care philosophy is 'to see the person first and the dementia second'. What that means is that we try and see the world from your perspective and we understand that living with dementia can be very frustrating. By understanding you as a person, we can better support you as you go about your daily life. At Rose Lodge you can just be who you are and know there are skilled people around that will support you.

Does the home support wheelchair access?

Yes and there are many facilities available to make getting around the home easy.

When am I able to see visitors?

Here at Rose Lodge your visitors are welcome anytime including mealtimes. You can meet them in the lounge, on our outside terrace or in your own bedroom. And of course you are very welcome to go out with them whenever you like.

How does the home stay in touch with relatives who cannot visit?

The home sends a by-monthly newsletter, and gets together with the relatives twice a year to discuss the home's plans. We also post regular stories on our blog. And of course you can always call us when you like.

Do I have a say in the running of the home?

Yes you do. We pride ourselves in being resident-centred and that means we do everything we can to support each resident. Rose Lodge is not an institution with inflexible routines - it is a home.

How independent can I be?

When you choose to live at Rose Lodge, this will be your home, and you can be as independent as it is reasonably safe to do so. You can decide where to have your meals, when to have your bath etc, and you are free to explore the home and gardens, and we encourage you to stay as independent and active as possible. We will support you in keeping up any activities or hobbies that you enjoy at the moment or even to start new hobbies. Safe in the knowledge that 24-hour support is available, you can relax and enjoy your years at Rose Lodge.

I tend to wander and get myself lost – is Rose Lodge safe?

Rose Lodge is a very safe home and you can freely wander the home and the gardens. To protect residents who easily get lost, it is almost impossible to leave the home by accident and get lost outside the home, though of course you can leave the home when accompanied with a relative, friend or one of our carers.

What adapted bathing facilities do you have?

We have facilities that enable smoking without impacting other residents.

Can I smoke at Rose Lodge?

We have facilities that enable smoking without impacting the other residents.

What Quality Assurance measures do you implement at the home?

Internal reviews are completed monthly by our Home Manager who ensures standards of care are actively managed. We also undertake surveys with residents, relatives, friends and professionals such as GP's and District nurses and we respond to those surveys in our home's development plan.

What training do your staff receive?

It is a condition of employment that all care staff undergo training to NVQ level 2 in Direct Care and participate fully in all mandatory training. We try to ensure through our rigorous recruitment procedure that all staff employed have a range of experience and qualifications. We are aware and place great emphasis on the need for staff to compliment their NVQ’s with specialist training. For 2010 we have introduced a new training plan which includes the introduction of a new four-day Person Centred Care training programme for all staff and specialist Dementia Care Mapping Technique training for selected care staff members.

Do you have a daily paper?

Yes we do, in fact we have two daily papers delivered, a national and a regional newspaper. We can have other newspapers delivered for you if you have a favourite paper.

What is the food like?

Our cooks prepare all meals in the home with fresh ingredients, and the meals are wholesome and 'homely'. We offer a choice of meals for breakfast, lunch and supper.

What activities do you organise?

We pride ourselves on our activities programme which sets us apart from other homes. Our communal activities include gardening, vegetable growing, animal keeping, physical exercise, yoga, massage and manicures, Crafts, Drama Fun, Reminiscence, pub quiz's, live music, and a choir. For details of our current activities programme, click here On most days there is at least one group activity. Our activities coordinator and the carers support residents in doing individual activities. We also encourage residents to get involved with day to day domestic activities such as preparing vegetables, hoovering or painting, as these are often very satisfying. We organise outings to gardens, theatres etc, and we celebrate seasonal events such as Guy Falks, Christmas etc.

What are the costs?

Our weekly rate is £550 to £700 per week, depending on the room you choose and how much support you need with washing, dressing etc. Services such as hairdressing are additional and charged at cost. We accept Social Services contributions towards your fees when available.

What other services do you provide?

We have a weekly hairdresser, and a private chiropodist and provide access to specialist NHS services as required.

Can I view your inspection reports?

Our inspection report is available to view on the Care Quality Commission's website http://www.cqc.org.uk/
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