2016 Overall CQC Rating: Outstanding

  • Safe: Good
  • Effective: Outstanding
  • Caring: Outstanding
  • Responsive: Outstanding
  • Well-led: Good

To see the inspection report CLICK HERE

Reviews by relatives and friends

These reviews were posted by relatives of Rose Lodge at www.carehome.co.uk, the prime website for people looking for a care home. 

How many people can look back at when their loved one had advanced stage dementia & be filled with happy memories? My lovely mother spent the last 2½ years of her life at Rose Lodge & the smile never left her face. It turned out to be such a joyous, fun end chapter to her life. To offer quality of life at all stages of progressive dementia is the whole ethos of RL & Mum was always included even as she became less able. There, dementia is always respected & treated with dignity, courtesy & patience & they maintain the ability to see the person beneath the illness. They manage to turn dementia, an illness so often regarded & experienced in negative terms, into a happy, positive, meaningful experience. RL is known for their activities & outings and they make full use of their lovely garden at all times. They put so much into the lives of residents. Their parties are wonderful, for both residents & families, whether cream teas in the garden, summer BBQs, seasonal festivities. They instill a sense of fun into daily life & the constant smiles you see on residents’ faces are testament to this, & having animals around was such a constant joy to Mum. It is all about the here & now for dementia patients, & all the here & nows at RL are such good ones. Mum was always kept warm, well fed, well dressed, stimulated, one-to-one attention, & medical care the moment she needed it. They went beyond the call of duty so many times. It meant we never worried about Mum. The carers there are so special & Mum adored them all. For Mum to be surrounded by happy, smiley faces counted for everything. Their blog too deserves special mention & enables distant family members to be able to picture life at RL. It truly is a home in all senses of the word & I was always made to feel so welcome. Mum passed away comfy, pain-free, distress-free & relaxed till the end. No-one could protect Mum from dementia taking its inevitable course but she died with a smile on her face. That’s how it was at Rose Lodge.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is a manager of “the cottage” which is the part of the home which looks after people in the early stages of dementia. My mum is in the cottage. When I arrived unannounced she was very polite and went to wake my mum to tell her she had a visitor. She filled me in on how my mum was saying that she was booked in with the movement clinic as recently she has become less mobile. Whilst we were talking another lady came by and the manger immediately got up to help the lady, the lady’s needs were much more important than our conversation. I was impressed that she treated the lady’s needs as urgent.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I would thoroughly recommend Rose lodge to anyone wishing to find a care home for their loved one. The owners, manager and staff go beyond their duties in the care and support given not only to my husband but also myself and family. The care is excellent, my husband loves his new room, his ongoing daily activities, especially when it is not raining and he can help in the garden, either tending the flower beds, brushing the paths, feeding the animals, painting the fence or in his own words, topping up his suntan. Since he has been at Rose Lodge he has a different out;look on life and he is very happy, which means a lot to me.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Happy, satisfied with the cottage and Rose Lodge.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved into Rose Lodge in June 2015 after being in her own home for 43 years. This was a very big thing for her, she has settled in ok. The staff are very caring, make a big fuss of her, never leaving her on her own when I leave after a visit.
There is always something going on for them to do or being entertained, with outside people. I can visit any time and never feel in the way; and always get offered a cup of tea. They take her out on little trips. I really do feel I couldn’t have found anywhere better for her, if she has to be in care, I am more than happy with the care she receives, up to now.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum says “It’s lovely here, couldn’t be better.” As a family, both children and grandchildren, we have really been made welcome enabling such vital relationships to be maintained. From the moment mum saw the lovely garden from her room she was happy. To arrive and find her sitting safely in the sun at peace, is such a gift. Her daily walks, often on the beach, make all the difference to mum’s quality of life. The wonderful staff have taken the time to get to know mum and make it as much a home from home as possible. We cannot thank them enough.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Staff are always friendly and happy. The care is second to none! Rose Lodge always go the extra mile, and their attention to the little things are what make them stand out.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rose Lodge provides residents with a sense of home. The staff are its greatest assets. They go the extra mile, they do it willingly and cheerfully. They make my life easier, nothing has ever been too much trouble. My father is, as I write, dying. The care they are providing my dad and us as a family is wonderful. Beyond the call of duty.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

A no nonsense home which never ceases to amaze at the level of interaction, care and affection they have for their residents including my mother. I am free to come and go as I please- at meal times am always offered to join them. They, in my experience, always take a pro active approach to any problem and are willing to/happy to take the families views into their care plans. I couldn’t recommend more highly.

How likely would you be to recommend Rose Lodge? Extremely Likely

Average Rating:

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When it was no longer safe to leave Dad in his own home despite providing care for him, Rose Lodge came recommended as a specialist dementia care home. With his own en-suite room and direct access to the spacious lounge he now has the best of all worlds, with companionship or privacy depending on his whim. He gets fantastic round the clock care and has a daily routine which pleases him. He really enjoys his food and the staff even indulge him in providing hot chocolate rather than regular tea or coffee. On one visit in the summer I found Dad happily munching on a Cornetto-style ice cream which the staff were busy offering to residents and visitors. As hard as it was to place Dad into a home, I know that he could not be in a better place than Rose Lodge and I am very grateful to the staff for their dedicated care.

How likely would you be to recommend Rose Lodge? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

 

Rose Lodge Recommendeds on carehome.co.uk

As Featured In

Contact Rose Lodge

Your Name (required)

Your Email (required)

Subject

Your Message

Read Our Blog

READ OUR BLOG
for regular stories about life at Rose Lodge

Free Dementia Guides